Anahita AI is operated by Uchhal Trading Pvt. Ltd. ("Company", "we", "our", "us"). This Privacy Policy explains how we collect, use, and protect information obtained through Meta platforms such as Facebook Messenger and Instagram Direct.

1. Information We Receive

When a user voluntarily sends a message to a connected Facebook Page or Instagram Business account, we may receive:

  • User ID (PSID or Instagram ID)
  • Message content
  • Basic profile metadata (if permitted by Meta)

We do not access private profile data beyond what is permitted by Meta APIs.

2. How We Use Information

We use the information solely to:

  • Process and respond to user-initiated messages
  • Operate automated messaging functionality
  • Maintain system security and stability

We do not use the information for profiling, selling data, or unsolicited advertising.

3. Data Processing & Service Providers

To operate our services, we use trusted third-party providers:

  • Hostinger (web hosting infrastructure)
  • Google Gemini API (AI response processing)

These providers process data solely for service functionality.

4. Data Sharing

We do not sell or rent personal data.

We may disclose data only if required by applicable law or lawful government request.

5. Data Retention

Message data may be stored temporarily for operational and system logging purposes. Data is retained only as long as necessary for service functionality and legal compliance.

6. Security Measures

We implement reasonable technical and organizational measures to protect data against unauthorized access, alteration, or disclosure.

7. User Rights

Users may request information regarding their data by contacting:

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected on this page with a revised effective date.

9. Contact Information

Uchhal Trading Pvt. Ltd.

India

Email: coachingwoodindia@gmail.com